Vodacom shop refuses to book in phone

Item: Vodacom
Rating: 1
Author: Wendy L

Second time going there to book in a phone to repair screen. They just refuse. Send you away to Vodacom in town. If asked why, they just reply.... It's a process, it's a process.

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Replies (1)

Vodacom's replyOfficial

31 Jan 2026, 07:18

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team

Vodacom's reply31 Jan 2026, 07:18

Official