Vodacom Shop Pavillion Poor Service

I visited the Vodacom Shop at the Pavillion to renew my contract. I selected a black iPhone XR 256GiG that they had advertised in their brochure as well as a black apple Watch 40mm. They had the phone but not the watch, in fact they did not have the black watch with the black strap on their system at all, it did not exist even though pictured in their brochure. I selected a black watch with white strap. They only had pink watches in stock. They said they would get stock by Monday/Tuesday this week and someone from the shop would call me. By Thursday I had received no calls so I called them, I was told that the person responsible for getting the stock would call back shortly. Still no one has called back. I have no idea when or if I am even getting this watch.