Vodacom Shop Newmarket, PATHETIC SERVICE

Item: Vodacom
Rating: 1
Author: ernst N

I was charged R 150 for JUST A QUOTATION. Other companies charge you for a quote rejection fee but not this shop! If I accepted this quotation, they keep my phone for 7 to 10 working days, just to REPLACE A BATTERY! This is pathetic!

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Replies (1)

Vodacom's replyOfficial

25 Nov 2023, 11:58

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply25 Nov 2023, 11:58

Official