VODACOM SHOP Kolonnade PATHETIC service....

I renew my contract wilt Collins with the Vodacom shop at Kolonnade Pretoria early August 2019 for a new phone and a E-Sim watch. He assured me that the watch will be able to operate without the phone on Tuesday 6 August. To date the watch doesn't work without the phone. I phoned Collins shortly thereafter and he assured me he will sort the problem out and phone me back the next day. He never phoned me back. I Phoned several times again but had to leave messages. To date he never called me back. I went to the shop yesterday, 4 September and asked Collins to fix the problem. He assured me again that he will look into the problem and definitely call me back the same day with a update on the progress. Again, Collins never called me back and my watch still doesn't work without the phone.

With a business contract touching R10 000.00 a MONTH and R120 000.00 per YEAR, this is really pathetic service. Looking at new providers...