LW
Liezl W

1 reviews | Active since Jun 2018

28 Jun 2018, 14:30

Vodacom Shop in Cresta

Vodacom Shop in Cresta - rarely answers the phone. Shop assistants not trained properly to provide thorough and informed service to customers. Customers have to wait in lines for very long even when they have a 'ticket system' in place. Surely an improvement on service delivery should be in order!

0
Replies (1)
Vodacom
Vodacom's reply28 Jun 2018, 14:35
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team