Vodacom shop Eastrand Mall

I am having a terribly experience with a Vodacom shop in Eastrand Mall shop 7. I went there to buy a charger when my phone had a charging problem upon arrival they then discovered that the charging port was faulty. They then booked it for repairs. This was on 26 March 2024. Since then I have been in contact them they have been telling me lies saying my phone has been fixed until I called Vodacom repair centre who then told me that my phone has not been fixed and is waiting for parts. I called the store and spoke to their assistant manager who didnt help but seemed to avoid me. Still today I don’t have my phone and the is no communication.