ND
Natheem D

1 reviews | Active since Jul 2016

09 Jul 2016, 13:23

Vodacom shop Cavendish

<p>I upgraded my contract at the Vodacom shop in Cavendish in the lat week of March 2016. I was promised a wireless chargr with my S7 Edge, but they did noy have stock. I was helped by a lady nemed Shirley. It is now July and I still haven't received my charger. After numerous calls and a statement to say that i will take a swop out, I am still waiting. This is the first time I receive such poor service from Vodacom. At one stage I was told that Shirley does not work there anymore, but when I visited the shop recently she was sitting there serving another customer. ****py service and empty promises.</p>

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Replies (1)
Vodacom
Vodacom's reply10 Jul 2016, 04:10
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

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Regards,
Vodacom Consumer Website Team