Vodacom shop canal walk

<p>Vodacom shop upstairs in canal walk. I was in store for a free screen repair. I made it clear I did not want to pay for the phone to be fixed and wanted to use up my 1x free screen repair. I got a msg to say the phone would cost me R2500 to fix should they go ahead assuming it was the proceeder as with any other insurance claim they will give you the amount of the job that would be covered by vodacom I'm now being told if I don't pay for the phone they will sell it. My point is if they had staff that knew what they where doing I would be In The position I am in now I just keep being told I must pay if I want my phone. My phone wasn't even badly damaged I just decided that seen as I have. Free screen repair I might aswell have the small cracked repaired. I'm now with out a phone for over 2 months it's effecting my business. It's seems there's nothing I can do I'm just tied of being bul**** by these companies vodacom repair says it's not there fault I must take it up with vodcome shop I dealt with but I'm only being shoved from pillar to post and being told it's my fault!! If it was I would gladly accept and move on but as I said before I made it very clear I wanted the phone fixed only under the free screen repair! I had. Consultant at the shop tell me I do have 1 free screen repair from a previous vodacom shop but now I'm not being told that staff don't have access to this info. I'm fed up with being ****** and bul**** by these big company's.</p>