NM
Ndileka M
1 reviews | Active since Nov 2019
08 Sept 2024, 12:12
Vodacom shop at Zewenwacht the worst
I went to Vodacom shop at Zewenwacht mall. Came in at 10, stood there for 10 min before I get someone to notice me. They made me pay for : R13 data R13 data A sim card Still didn’t get my problem resolved. They were extremely impatient, seemed irritated and unhelpful. They after more than an hour told me they have to send the phone for repairs and I have no idea what for. I can without a doubt say that was my first and last time walking in there, EVER.
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Replies (1)Vodacom's replyOfficial
08 Sept 2024, 21:34Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply08 Sept 2024, 21:34
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
