1 reviews | Active since Jul 2016
Vodacom shody customer service!!!
I upgraded a line with Vodacom. less than 7days later I requested to cancel to get a better offering with VodAcom still which included a tv. 1. There's no number i could contact to do to. No email. So I sent a message on the vodacom twitter account on the 6/11/2021. 2. Got a response and that they can assist and want to know what the deal is to check availability. this was on the 08th Nov 2021. Then came back on the same day that i need to have my tv license to be abe to rake this deal. So he/she has check stock availability and confirmed. 3. They tell me they will get someone to contact me. 2 weeks later still NO contact. 4. On the 21st Nov, then the agent tell me sorry it's sold out on the day. and cannot assist. I ask well if this was the case on the 8th why didnt u say that 2 weeks ago? So Im just supposed to take his work coz he wasn't efficient?
Why is that the big companies and im,petetent staff can mess up ad ***** the client to just dealing with their mishaps. HOW IS THIS MY PROBLEM???
So what you are saying is you agree with the way the handled my request????? Did you read the back and forth over 2 weeks?? That's how Vodacom agrees to handle situations?? ZERO ACCOUNTANTABILITY??
So what you are saying is you agree with the way the handled my request????? Did you read the back and forth over 2 weeks?? That's how Vodacom agrees to handle situations?? ZERO ACCOUNTANTABILITY??