Vodacom shoddy service.

Another upgrade complaint. In January 23 a consultant offered to extend my contract for another 2 years and said the deal was better that the existing one and cheaper at R279. Two months later they are still dithering and promising to pass credits … which never happens. It appears they use a subcontractor to deal with complaints where there is no continuity to emails and complaints. I had a contract that was simply changed to a prepaid deal for overseas calls … without advising me of the change. They promised to fix this issues … I’m still waiting. Promises and apologies don’t fix issues !