Vodacom Shocking service . Where warrentee is concerned

<p>Repair centre claimed damage due to minor crack on screen.</p> <p>Came back with addittional crack.</p> <p>The cell is now at a Indian shop and. Problem had nothing to do with the screen. </p> <p>On repacement of screen. They found that it is a problem with the motherboard.</p> <p>Vodacom. Was quick to deny my warrentee without even testing it with a new screen.</p> <p>Vodacom would have seen that when i told them that the phone was dropped first day got a minor crack that did not affect cell working condition at all</p> <p>For that matter my son used the cell with out further incident. For over 5 months.</p> <p>Then oneday just refused to turn on.</p> <p>Vodacom is *****. For all the years i have been with vodacom. This is the first time i have ever taken a cell back based on warrentee.</p> <p>Kind regards</p> <p>Janine Van Litsenborgh </p>