WM
Wendy M

1 reviews | Active since Jan 2011

15 Apr 2018, 10:17

VODACOM - SHOCKING SERVICE PART 3

My ongoing saga with Vodacom and their pathetic service, which has been going on Since January when my new contract started Are Vodacom ever going to get my account right – I have I been billed twice AGAIN for a handset I HAVE 1 HANDSET HOW DIFFICULT IS THAT FOR YOU UNDERSTAND and clearly phoning doesn't help. I'm still waiting to for them confirm in writing what my monthly package is!!!!!

0
Replies (1)
Vodacom
Vodacom's reply15 Apr 2018, 10:25
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team