Vodacom shocking service - packages sold - are not loaded as promised

Disgusted in the customer service I have received from Vodacom. 2 Renewals ago I was going to cancel my daughters contract but was convinced that if i renewed she would get 2G monthly by the Telesales person who confirmed this WHILE I was in store at Vodacom Westwood DBN. This was never the case. I got told to phone all sorts of numbers, and was promised i will get feedback. I eventually gave up BUT vowed to definitely never to renew with Vodacom. However the renewal came up again on 2 October 2020 and I again got a telesales call. I explained my last saga and again I was convinced that because she wont be taking a cellphone they will give me Data 10G Day and 10G night including U Tube Flexi for only R175 per month. I re-iterated if this was correct, if you listen to the recording! AGAIN this was not the case and all she is loaded for is R175 AIRTIME? After being given all sorts of numbers to call because I was on the old system, I eventually got hold of Tyrique and Thabisile on Reference 6AR7AM and was promised that they would listen to the recording to get back to me. Up until today I have heard nothing! The is absolutely shocking service once again.