BW
Bruce W

1 reviews | Active since Jan 2018

18 Jan 2018, 08:42

Vodacom - Shocking service continues

After posting a report regarding Vodacoms service, or lack of, on Hello Peter either this week. Vodacom acknowledged my comment and confirmed that they would contact me. I’m still waiting for them to call me, it’s 14 days since my phone was dropped off for a camera replacement. Contract up for renewal in March, need to change service providers.

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Replies (1)
Vodacom
Vodacom's reply18 Jan 2018, 09:52
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team