Vodacom shocking service continued
<p>Logged a complaint regarding unauthorised new data contract. Received a very quick response with a promise to collect the wifi rooter on Monday and cancel the contract. No surprise nothing has happened since. Vodacom you are about to lose a customer you have had for 20 years. Shocking and unacceptable </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Mrs Kossman,
Your matter is being attended to.
Regards,
Cassandra
Best regards,
Dear Mrs Kossman,
Your matter is being attended to.
Regards,
Cassandra
Best regards,