mA
michele A
1 reviews | Active since Nov 2018
30 Jan 2026, 11:22
vodacom shocking service
Shocking service from vodacom after discovering ***** and reporting it, I was just left on hold for 35 Minutes. Absolutely no customer service or care for their existing customers. Very quick to sell you whatever package they can but anything else...they do not care!
Helpful (0)
Replies (4)0
Replies (4)
Vodacom's replyOfficial
30 Jan 2026, 11:31 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply30 Jan 2026, 11:31
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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michele A's updateReviewer Update
30 Jan 2026, 11:32Thank you will await your call.
mA
michele A's update30 Jan 2026, 11:32
Reviewer Update
Thank you will await your call.
mA
michele A's updateReviewer Update
30 Jan 2026, 11:59Still waiting. I need someone from the ***** department..if you have one.
mA
michele A's update30 Jan 2026, 11:59
Reviewer Update
Still waiting. I need someone from the ***** department..if you have one.
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michele A's updateReviewer Update
30 Jan 2026, 12:00I'm being ********ly charged for number that doesnt belong to any member of my family. i have been trying to get this sorted all morning, to no avail.
mA
michele A's update30 Jan 2026, 12:00
Reviewer Update
I'm being ********ly charged for number that doesnt belong to any member of my family. i have been trying to get this sorted all morning, to no avail.