Vodacom shocking service
<p>Received a call to upgrade an existing data contract. Made it clear I do not want any impact on current sim cards linked to the account. Was assured this will not happen. Received a new data contract with a different telephone number. 1 week 7 calls and in excess of 1 hour on the phone to cancel new contract I didn't agree to . Shocking</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Mrs Kossman,
Feedback has been provided.
Regards,
Cassandra
Dear Mrs Kossman,
Feedback has been provided.
Regards,
Cassandra