cP
cecelia P
1 reviews | Active since Nov 2021
08 Nov 2021, 10:25
Vodacom shocking service
I've had a shocking experience whereby my insurance was cancelled without me knowing when I upgraded my account. I have been struggling for three weeks to get this sorted without any luck. that said I am a VIP red customer with four contracts.... just terrible!
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Vodacom's replyOfficial
08 Nov 2021, 12:25Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Nov 2021, 12:25
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team