AG
Andrew G

1 reviews | Active since Jan 2018

11 Apr 2018, 08:47

Vodacom shocking service

Had online ********** upgrade on my account in December last year. Absolutely no response from their ***** disputes department yet they still keep debiting my account. The contract ended in November last year!

0
Replies (2)
Vodacom
Vodacom's reply11 Apr 2018, 09:32
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply20 Apr 2018, 07:11
Official

Morning Mr Greenwood,

Your matter has been resolved.

Regards,

Cassandra