VODACOM SHOCKING INTERNET SERVICE PROVIDER AND COMPANY

Vodacom is the most shocking internet service provider. An address mistake after signing with them caused them to open two sales orders. Eventually one of them had gone through and was completed. We had the internet for less than two weeks and vodacom cancelled without notice or reason. After a few days a technician was sent to our house having no idea how to fix the problem. The problem then resolved somehow and we had internet for another week. Then it cancelled once more. Without notice or reason. It was then when we decided to cancel vodacom as a provider. And we paid what was owed and signed the terms. It has been two weeks without internet and I have a new ISP ready to go. But I cannot connect it because of the mistake vodacom made. They have cancelled the one completed order and the mistake they made has now an active package still pending on our infrastructure. It's been another 2 days. And they only figured this out once I told them that may be the problem. Vodacom let go of my internet and stop holding it hostage. We have no internet now and cannot get. After almost 50 service requests and countless data and airtime wasted on phoning you and having no internet. I am livid. You are the most useless company. And the interdepartmental communications is utterly useless and inefficient. 0 out 5. 1 is too polite