1 reviews | Active since Sept 2011
VODACOM - SHOCKING - DONT HELP AT ALL!
I have had endless problems with getting Vodacom to remove an erroneous prelegal listing on my account - they kept phoning me for monies outstanding which in fact were never even outstanding - I had closed my accounts with them! I have been trying for 2 months to get a paid up letter out of them and keep being pushed from pillar to post. I am wanting to take out a contract with them for my daughter but they cannot activate until the erroneous listing has been removed - FRUSTRATED is not even the WORD. I cannot get through to them as their voice prompts don't allow to speak to a consultant..... I don't think I ever want to do business with them again - WORST CELLULAR PROVIDER EVER!!!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
