SS
SHARON S

1 reviews | Active since Apr 2021

11 Jul 2023, 13:44

VODACOM - SHOCKING, DISGUSTING, UNACCEPTABLE ZERO COMPETENCE!

I have been a customer of Vodacom since 1995. I am beyond disgusted with the shocking experience I have endured since January 2023! The last 2 people who PROMISED me that they would sort out my account and call me to confirm this is Nicolette Nkolongwane (apparently a line Manager???) and Nkosi Makhobe who is a consultant to ASSIST customers and does not follow through with his worthless promises! How sad that after 28yrs with Vodacom I am forced to take action and to switch to another service provider as a result of the sheer incompetence and could not give a damn attitude from Vodacom!

0
Replies (1)
Vodacom
Vodacom's reply11 Jul 2023, 13:46
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team