JP
Jeremy P
1 reviews | Active since Jan 2018
05 Jan 2018, 14:58
Vodacom shocking
I ordered two brand new contract on November 24 2017. One phone was delivered and the other one was not!!! I have tried five times since to get it delivered and they still have not delivered it (2018 January 5) and have received excuse after excuse!!!! This is shocking Vodacom!!!!
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Replies (2)
Vodacom's replyOfficial
05 Jan 2018, 14:59Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply05 Jan 2018, 14:59
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
15 Jan 2018, 07:24Good day Jeremy,
We provided feedback regarding your Hellopeter posting. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply15 Jan 2018, 07:24
Official
Good day Jeremy,
We provided feedback regarding your Hellopeter posting. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Vodacom Consumer Website Team
Best regards,