HR
Harry R

1 reviews | Active since Oct 2010

30 May 2017, 17:26

Vodacom - Shocking

<p>I have access to Vodacom app. All I want to know is when am I due for an upgrade.</p> <p>Spent almost 30 minutes trying to get that info from their website. What a joke.</p> <p>Vodacom website is the most unfriendly site I have ever used</p> <p>Seriously nowlooking at another network</p>

0
Replies (2)
Vodacom
Vodacom's reply31 May 2017, 07:19
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply31 May 2017, 09:14
Official

Good day

Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.

Kind Regards,

LA
Vodacom Consumer Website Team

Best regards,