LO
Liezel O

1 reviews | Active since Jul 2016

01 Mar 2021, 06:49

Vodacom - SHOCKED BY THEIR WAY OF DOING BUSINESS!

Oh my goodness USELESS is an understatement!!! How on earth can 1 company give such horrible service and have such unreliable and ************* ethics! Don’t ever take out a contract or any service with Vodacom you are going to have the troubles of a lifetime and be billed unnecessarily and unexpectedly! I am discussed with their terrible service and the one call center consultant aswel as their superiors are one just more useless as the other with a lot of empty promises and always having escalating a matters that never get sorted out even after weeks! I advise anyone that’s thinking of taking out a contract or even a pay as you go sim card DO NOT MAKE USE OF VODACOM AT ALL!!!!

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Replies (1)
Vodacom
Vodacom's reply01 Mar 2021, 10:05
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team