TS
Theo S
1 reviews | Active since Feb 2019
11 Feb 2019, 15:07
VODACOM SHOCK!!
UNBELIEVABLE!!! I am currently on a 30GB data package and paying R383.07 per month (Sim only, NO device). It is not enough for my family and want to migrate to a higher plan. 1st of all I was shifted from pillar to post with no answers. Eventually I was told should you take more data you will pay A LOT more!! A 20GB contract now will cost you R504 per month????!!!!! Just checking in the area I stay, Cell-C have FULL LTE A coverage @ R469.00 per 100GB!!!! SORRY VODACOM!!!! YOU JUST LOST A TRUE SUPPORTER AND LOYAL CUSTOMER. Will change my business as well.
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Replies (2)
Vodacom's replyOfficial
11 Feb 2019, 16:01 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply11 Feb 2019, 16:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
13 Feb 2019, 12:51Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Please be advised that our attempts to contact you have been unsuccessful as the cell number [listed on your profile] is constantly engaged. Should you require any additional assistance, kindly contact Vodacom Business on *** or *** [free from Vodacom numbers].
Regards
Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Please be advised that our attempts to contact you have been unsuccessful as the cell number [listed on your profile] is constantly engaged. Should you require any additional assistance, kindly contact Vodacom Business on *** or *** [free from Vodacom numbers].
Regards
Consumer Website Team
Best regards,
Vodacom's reply13 Feb 2019, 12:51
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Please be advised that our attempts to contact you have been unsuccessful as the cell number [listed on your profile] is constantly engaged. Should you require any additional assistance, kindly contact Vodacom Business on *** or *** [free from Vodacom numbers].
Regards
Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Please be advised that our attempts to contact you have been unsuccessful as the cell number [listed on your profile] is constantly engaged. Should you require any additional assistance, kindly contact Vodacom Business on *** or *** [free from Vodacom numbers].
Regards
Consumer Website Team
Best regards,