1 reviews | Active since Oct 2016

09 Oct 2016, 20:39

Vodacom shock

<p>I won a cellphone from vodacom via my talking points. It was problematic from the start. I wasnt aware i could take it back,when i did,after consultation i took it to vodaworld for repairs, they told me its too expensive to repair. I mean really,they claim water damage which is a lie,i look after my stuff.can top management please look into this.</p>

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Replies (3)
Vodacom
Vodacom's reply10 Oct 2016, 07:09
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply18 Oct 2016, 11:39
Official

Dear Customer

On behalf of Vodacom, kindly accept our sincere apology for the manner in which your enquiry was dealt with and for any inconvenience caused.

To best assist & advise you kindly contact Vodacom's Repair Head Office on the following number *** (tollfree from a Vodacom sim).

Alternately you can forward an email to ***

Kind regards

Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply18 Oct 2016, 11:39
Official

Dear Customer

On behalf of Vodacom, kindly accept our sincere apology for the manner in which your enquiry was dealt with and for any inconvenience caused.

To best assist & advise you kindly contact Vodacom's Repair Head Office on the following number *** (tollfree from a Vodacom sim).

Alternately you can forward an email to ***

Kind regards

Vodacom Consumer Website Team

Best regards,