Vodacom -****ty service overall.

I ordered a Huawei via Vodacom Online on the 18th Jan 2019, the online process froze in the middle of the order and i did a live chat of which Nitendo something ended up calling me, i then finalized the order with him and I gave my work address for the phone to be delivered there. The following was the **** that took place after; 1. The phone was sent at my house and not my work place as per agreed. 2. The phone that was finally delivered at my work on the 28th of Jan 2019, the phone delivered was incorrect. ( They sent a Huawei P20 Pro instead of the Mate 20 Pro). 3. I called them to advise of their mistake and to arrange for a collection, They again sent the carrier services to my house instead of my work place, WTH? 4. Called Vodacom again on the 31st Jan 2019, Ayanda assured me that this will not happen again and that the carrier services will collect on the 4th Feb 2019 but nothing happened. 5. Today is the 6th and no collection has taken place, I again called Vodacom of which Ntabeleng advise that Ayanda didnt add any comments on the system regarding my complaint nor change the address......Ntabeleng took my address down and "Promised that it will definitely take long for the collection to take place" So Vodacom, WTH is wrong with your agents, your service? is business that great, that the customers no longer matter? Dont advertise online shopping if your gonna deliver **** service. You over promise but dont deliver. i want this **** to be resolved and for the order to be cancelled asap.