iD
imtiyaaz D

1 reviews | Active since Aug 2015

29 Dec 2018, 10:32

Vodacom **** service

Over debited my account and now if you call customer service you can't get hold of a human consultant there are only voice prompts.

This makes me very angry it ****es me off

0
Replies (3)
Vodacom
Vodacom's reply29 Dec 2018, 10:50
Official
 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team 
iD
imtiyaaz D's update29 Dec 2018, 10:56
Reviewer Update
Please contact me asap
Vodacom
Vodacom's reply29 Dec 2018, 12:51
Official
 Dear Imtiyaaz 

Thank you for taking my call. As per our telephonic conversation, we have assisted in resolving your query. We apologize for the inconvenience and the service experienced. 

Have a great day further 

Vodacom Consumer Website Team