Vodacom **** Cancellation Service

I cancelled my contract pre-term. I paid on Monday the 11th of Feb and all the cancellation required was to send a few documents via email. I called on Wednesday and they only “sent ot through to management to cancel”. On Friday the 15th I called again and the contract was still not cancelled after they said it would be cancelled by the end of the day. Today the 16th, I called again and it is still not cancelled. I cannot believe that such a big name company has such **** service.

And in between all of this paying the cancellation few, they tell me they will still bill me the end of the month! How do you pay a cancellation few and still get billed for the end of the month.!!