CA
Carmen A

1 reviews | Active since Jun 2015

11 Jun 2015, 11:03

Vodacom Shirks Responsibility

Early in April 2015 I upgraded my Vodacom contract and handset to a Sony Xperia Z3 Compact. Within 3 weeks I realized that the phone is faulty. Sony online, advised me to do a software \fix". This did not work. I contacted Vodacom and they told me to send phone for repair. I took phone to Umhlanga branch. 10 Days later phone was returned to me"

0
Replies (1)
Vodacom
Vodacom's reply11 Jun 2015, 13:36
Official
Hello carmenray,

As per your ref EC-0W9N-3LQGA6, you query is still being attended and will be contacted with feedback.