PU
Pierre U
1 reviews | Active since Apr 2009
24 Nov 2020, 10:24
Vodacom Shaw acadamy
I received Shaw academany voucher in the shake. I tried to use it, but found out nothing in life is free and shaw acadamy wanted to charge me R399.00 for the course. I tried to cancel, but you cannot cancel online. You have to call the callcenter. The agents just hang up the phone once you try to cancel. As the Shaw acadamy also does not reply on Hellopeter, and this is due to Vodacom and the **** voucher, I am complaining to vodacom.
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Replies (1)Vodacom's replyOfficial
24 Nov 2020, 11:04 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply24 Nov 2020, 11:04
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
