CP
Chanté Prinsloo
1 reviews | Active since May 2018
08 Apr 2022, 06:34
Vodacom SHARKS
Vodacom, totally unprofessional! Somehow my bill went up with 20 rand this month, not a lot, but there is no explanation for this ? Not even on my app ? How does this work, I never purchase anything through vodacom, if I have to buy data or anything I do it via my banking app. Please assist this is pathetic
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Replies (3)
Vodacom's replyOfficial
08 Apr 2022, 08:21 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Apr 2022, 08:21
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
CP
Chanté Prinsloo's updateReviewer Update
08 Apr 2022, 11:08Really pathetic, it is 11 am already and no one has tried to phone me to sort this out.
CP
Chanté Prinsloo's update08 Apr 2022, 11:08
Reviewer Update
Really pathetic, it is 11 am already and no one has tried to phone me to sort this out.
CP
Chanté Prinsloo's updateReviewer Update
08 Apr 2022, 11:18There was an increase, but I got no record of an email or sms making me the customer aware of this ? Totally unprofessional. Will move my contract
CP
Chanté Prinsloo's update08 Apr 2022, 11:18
Reviewer Update
There was an increase, but I got no record of an email or sms making me the customer aware of this ? Totally unprofessional. Will move my contract