CT
Charleen T

1 reviews | Active since Apr 2017

11 Apr 2017, 11:28

Vodacom sharks

<p>I did premature cancelation on the 6 of march this year. And also made payment of R368. know all of a sudden they phone me telling i am in arrears after I made all payment. threatining me with giving me over or my credit record will be affected. I also work so i do not carry invoices paid up with me evry where. know they want to see the proof but they dont do their work proper. I AM EVER SORRY I EVER STARTED USING VODACOM!! Cell c would be better than them.. I would NEVER recomend any of my family or friends to use Vodacom as they are just a bunch of money sharks.</p> <p>I am so anry because I made my payments and Vodacoms people is just trained like a recorder to say the same thing over and over.</p>

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Replies (2)
Vodacom
Vodacom's reply11 Apr 2017, 13:04
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply19 Apr 2017, 15:59
Official

Dear Charleen Taljaard,

Thank you for your patience.

We've rep**** to you via email and await your response.

Regards,

UW

Best regards,