BK
B K

1 reviews | Active since Aug 2017

23 Nov 2022, 13:43

Vodacom Sharing PERSONAL Information without consent !

I received a call today from Rewardsco - i guess they are outsourced by Vodacom since they told me they are phoning on behalf of Vodacom, the number i was called from ***, they wanted to upgrade my contract - WHY am i upset ? well we have a POPIA act that prevents sharing of personal information to 3rd parties without consent , so i am going to cancel my contracts (4x) with Vodacom and open a case with breach of contract with my attorneys and im going to sue Vodacom for a lot of money,

This company had access to my personal information like ID number, Banking Details and address _ so this was the straw that broke the camel's back Vodacom Please feel free for your legal department to contact me on *** to remedy this before we are opening a complaint with ICASA

0
Replies (2)
Vodacom
Vodacom's reply23 Nov 2022, 13:48
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
BK
B K's update23 Nov 2022, 18:18
Reviewer Update
when ?