VODACOM SHAME ON YOU *****ING FROM OLD LADIES

I purchased 1GB data for my 84 year mother so she can get Whatsapp messages. I did this using the app and Mastercharge. The credit and data loaded and appeared in my account only to disappear within a few minutes without any one logging on or any network usage at all. According to the app and confirmed in store 56 Gb of data was used in less than 2 minutes which is an impossible Multiple unsuccessful attempts to contact Vodacom by email app phone etc all fail Attending the Vodacom shop at Watercrest mall is equally unsuccessful. Hours later still no explanation or refund Ancillary to this i discover that Vodacom has been deducting 7 ZAR per day from her account without her consent for non existent “content “ services. In essence *****ing her entire credit over 21 days without her knowing and unable to contact family by whatsapp