Vodacom shame on you

Item: Vodacom
Rating: 1
Author: Annemarie P

My daughter took out a new contract. Showed sent to courier company on 15th of June and still no delivery as on 30 June. Vodacom and skynet giving absolutely no help. If you try and cancel it, you are transferred to customer service with no option to cancel.

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Replies (1)

Vodacom's replyOfficial

30 Jun 2024, 20:27

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom's reply30 Jun 2024, 20:27

Official