KM
Karon M
1 reviews | Active since Nov 2019
25 Nov 2019, 17:14
Vodacom shame
I have had endless trouble with Vodacom after being a customer for many years. I took out an LTE package that I cancelled the very next day, which they never cancelled and billed me R2200.00 which I reversed, only to find out they added my cell contract amount in there and then suspended my cell service. I went to the vodacom4u at the vaal mall, only to be shunned away as I am not the account holder and the staff and manager were not very forthcoming in trying to help me. The service was the worst I have recieved since moving here.
I am thinking of cancelling my contract with them
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Replies (1)Vodacom's replyOfficial
26 Nov 2019, 07:03Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
Vodacom's reply26 Nov 2019, 07:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
