BG
Bernie G
1 reviews | Active since Dec 2019
02 Dec 2019, 13:30
Vodacom ShakeUp Summer
This is related to Vodacom ShakeUp Summer. Numerous entries were obtained during November for the draw to take place on 02/12/2019 but all had an expiry date of 30/11/2019. This month I have entries again to win prizes for the draw that takes place on 21/01/20120 but they expire on 31/12/2019. Very clever to offer big prizes (Audi A3 etc) but any entry expires before the draw date. What a ****!!
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Vodacom's replyOfficial
02 Dec 2019, 14:02Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Dec 2019, 14:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
11 Dec 2019, 09:35Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, your query has now been resolved. Regards Consumer Website Team
Vodacom's reply11 Dec 2019, 09:35
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, your query has now been resolved. Regards Consumer Website Team