Vodacom SHAKEDOWN DEAL!!!!!!!

Empty Promises is all I am getting from Vodacom!!! Trying to upgrade for over 3 months now and the only Advice Vodacom is giving me is to sit and wait to see if I can get the device!!

So went online in October to upgraded, chose a package that was advertised and available. Vodacom phoned me 2 days later and finalized the upgrade and sighed the contract over the phone. I asked the person on the other side when I will receive my device as mine broke and need it urgently, they told me within 10-14 working days. That was fine....................... 30min later a sms stating device out of stock. Now I have been phoning Vodacom every month and asking did the device Iphone 14 Pro arrived yet and every month no still waiting. 2 weeks back did the Hellopeter thing and Vodacom rep**** and said 10-27 January the ETA will be, but won't promise me I will get a device. So Monday gat a phone call from 2 different Vodacom shops, saying they have stock now of the device. I phoned around last year to see if I can get someone that has a device that I can go and upgrade there. The problem with this is that I need to cancel my upgrade and start the process all over again, but the deal/package that was advertised with air pods, charger, watch is not available any more. If I cancel my current upgrade I can not get this deal anymore. MMMMMMmmmmmmmm so what am I to do.

Well Customer care say that I am in the que and can only wait. But get this, I can jump the que and get a phone now if I cancel the previous upgrade and not take the extras,.......THIS SOUNDS LIKE A SHAKEDOWN TO ME!!!!!!!