DB
Daniella B

1 reviews | Active since Jul 2020

16 Nov 2020, 19:15

Vodacom shake up summer app isn't working!!!

I would like to address this issue. Vodacom shake up summer app The app has told me I've won both puzzle pieces to a mystery box , it says I have won on the app and the sms came through via Vodacom saying it would be sent to me shortly and I have never recieved a noticed for a week now , please help with this issue it is very aggravating and frustrating.

Please help!!

0
Replies (1)
Vodacom
Vodacom's reply17 Nov 2020, 07:04
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team