WL
Wendy L

1 reviews | Active since Sept 2017

29 Jan 2021, 12:41

Vodacom Shake to win ****

All my puzzle pieces ****erally ALL of them) need 1 more puzzle to complete, including the main prize. I have been buying airtime to shake and win since the last week already but I've received the sms "you've already collected this piece"! It's absolutely ridiculous receiving the same pieces on multiple occasions for different puzzles. The **** is truly real, because how convinced can one be to buy more airtime when... You only need one more piece. My attitude towards vodacom has changed drastically. How can Vodacom **** millions of South Africans to get more income as we have been buying and playing these puzzles to win but get duplicate puzzles when we only need 1 puzzle to win the prizes.

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Replies (1)
Vodacom
Vodacom's reply29 Jan 2021, 14:02
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team