Vodacom Shake ****: Shaw Academy

Dear Vodacom I've won a Shaw Academy 4 week free online course. It was strange that I had to provide my credit card details. By providing my credit card details they deducted an R10 check if your credit card work. I was also instructed that I can cancel the membership before the 4 weeks to prevent a subscription fee after the 4 weeks. But impossible to cancel. I've signed in to my profile to cancel and went through all the steps to cancel, only to get a message to phone the following number to cancel ***. Calling the number you need to select multiple options to tell you at the end to send an email to cancel. In the meantime, I've realized that Shaw Academy always been offering an introduction free 4-week course. Shame Vodacom - This is **************** to get your customers to believe that they won a free 4-week course, where it's a painful experience to cancel the Shaw Academy membership - And it's anyway available to any person. You are misleading your own customers. So I went through the painful experience to cancel online (I'm not allowed, phone in (not allowed to cancel) and used their online email system to cancel the membership (still my membership is not cancelled). Vodacom will be responsible if any money is deducted from account because I've tried everything to cancel the membership.