IM
Ivan M

1 reviews | Active since Nov 2015

17 Mar 2022, 16:09

Vodacom shake rewards

Good afternoon

Yesterday(16/03/2022) i won a Vodacom shake of which is when you recharge with R10 you i will be rewarded with 100mb which will expire midnight. Up until today (17/03/2022) i havent received any.Have been trying to call Vodacom Customer Service with no luck.Now my question is ,is vodacom taking us for a ride?I recharged my account because of that promise .Please assist with that because i could hve done something else with my money. I am starting to have doubt that people are winning mobile phones and vehicles.or maybe they are taking advantage of us Please help

0
Replies (1)
Vodacom
Vodacom's reply17 Mar 2022, 20:12
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team