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Naome N
1 reviews | Active since Nov 2013
01 Jan 2021, 14:21
VODACOM SHAKE OFF ****
Has anyone else noticed that the VODACOM SHAKE OFF 2020 PROMOTION GIVES YOU THE VERY SAME NUMBER Of SHAKES WHEN YOU GET TO 1 LESS THAN THE PRIZE? I TOOK A SCREENSHOT OF THE PRIZES AND SHOOK, ONLY TO GET A MESSAGE THAT I STILL NEEDED 1 MORE SHAKE WHEN THE LAST SHOULD HAVE BEEN THE LAST NEEDED FOR A PRIZE. E. G. HAD 8 OUT OF 9 PUZZLE PIECES, SHOOK AND WIN WHAT SHOULD HAVE BEEN THE 9/9. BUT CAME BACK STILL AS 8/9 FOR THE 2ND TIME. IF VODACOM HAS NOT PLANS TO GIVE AWAY THE PRIZES WHY LIE? AS ALWAYS, VERY DISSATISFIED
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Vodacom's replyOfficial
01 Jan 2021, 16:03 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 Jan 2021, 16:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Naome N's updateReviewer Update
05 Jan 2021, 08:47VODACOM DID ACTUALLY RESPOND WITH A 'WE ARE UNEARTHICAL BIG BUSINESS AND THERE' S NOTHING YOU CAN DO.' PROBABLY CORRECT, BUT I DONT HAVE TO KEEP PAYING FOR THIS, I TOO CAN VERY SIMPLY SAY' MY MONEY, YOU DONT GET TO DECIDE HOW I USE IT'1
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Naome N's update05 Jan 2021, 08:47
Reviewer Update
VODACOM DID ACTUALLY RESPOND WITH A 'WE ARE UNEARTHICAL BIG BUSINESS AND THERE' S NOTHING YOU CAN DO.' PROBABLY CORRECT, BUT I DONT HAVE TO KEEP PAYING FOR THIS, I TOO CAN VERY SIMPLY SAY' MY MONEY, YOU DONT GET TO DECIDE HOW I USE IT'1