SR
Sedick R
1 reviews | Active since Jul 2020
23 Dec 2020, 15:27
Vodacom shake off rigded
Vodacom shake off take your airtime and your shakes don't replace it and there shake off is rigde how can you have 5/6 puzzle but you don't get the 6th puzzle I spent r129 but didn't get my Voda bucks and just the winners check the majority off winners also shake off suma go offline and don't replace you shakes Mr Roman ***
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
24 Dec 2020, 07:25Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply24 Dec 2020, 07:25
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
24 Dec 2020, 10:07Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly note that allocations can take within 24/48 hours and puzzle pieces are random and system generated. Please keep on shaking to improve your chances of winning. Please also refer to the below T&C’s: https://www.vodacom.co.za/vodacom/terms/competition/shakeoff2020 Regards Consumer Website Team
Best regards,
Vodacom's reply24 Dec 2020, 10:07
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly note that allocations can take within 24/48 hours and puzzle pieces are random and system generated. Please keep on shaking to improve your chances of winning. Please also refer to the below T&C’s: https://www.vodacom.co.za/vodacom/terms/competition/shakeoff2020 Regards Consumer Website Team
Best regards,
SR
Sedick R's updateReviewer Update
26 Dec 2020, 09:51Very nice wording so professional but no one phoned me 48hrs long gone vodacom claim they the best in the business but there service sucks I spent r129 and never received my Voda bucks so nice words is not gonna make me happy I will write to hello Peter everyday till someone phone me back
SR
Sedick R's update26 Dec 2020, 09:51
Reviewer Update
Very nice wording so professional but no one phoned me 48hrs long gone vodacom claim they the best in the business but there service sucks I spent r129 and never received my Voda bucks so nice words is not gonna make me happy I will write to hello Peter everyday till someone phone me back