IL
Isaac L

1 reviews | Active since Oct 2020

23 Dec 2020, 05:43

Vodacom Shake off

Vodacom Shake off Ever since this started I haven't once heard of a winner but more of a **** to boost there business. Cause every one would like to win but what's the use you buy so much airtime for points if you'd never get a chance to win. I really don't have a problem with Vodacom best network out there but for this game it's a big NO! from me. Out of so much shake points I've had to fill up the puzzles I missed one by each puzzle prize. But clearly no win but rather 'you've won this puzzle piece' Vodacom you're shake off sucks!

0
Replies (2)
Vodacom
Vodacom's reply23 Dec 2020, 07:29
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply23 Dec 2020, 07:55
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly note that puzzle pieces are random and system generated. Please also refer to the below T&C's:

https://www.vodacom.co.za/vodacom/terms/competition/shakeoff2020

Regards Consumer Website Team

Best regards,