MB
Maria B
1 reviews | Active since Aug 2014
01 May 2021, 08:12
Vodacom shake farce
Vodacom does everything possible to get you to use it’s app - Vodacom shake being a perfect example but is it for real? I’ve ‘won’ entries to draws that expired the week before. Twice now I’ve ‘won’ 20% off slops and when you use the link sent, you get a message that the product is no longer available. No contact email address anywhere to get hold of them either.
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Replies (2)
Vodacom's replyOfficial
01 May 2021, 11:15Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly note that puzzle pieces are random and system generated. Please keep on shaking to improve your chances of winning. Please also refer to the below T&C’s: https://www.vodacom.co.za/vodacom/terms/competition/shakeoff2020 Regards Consumer Website Team
Best regards,
Vodacom's reply01 May 2021, 11:15
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly note that puzzle pieces are random and system generated. Please keep on shaking to improve your chances of winning. Please also refer to the below T&C’s: https://www.vodacom.co.za/vodacom/terms/competition/shakeoff2020 Regards Consumer Website Team
Best regards,
MB
Maria B's updateReviewer Update
01 May 2021, 17:50you did not explain why i’ve ‘won’ a product that is not available nor why i’ve ‘won’ entries into draws that expired the week before.
MB
Maria B's update01 May 2021, 17:50
Reviewer Update
you did not explain why i’ve ‘won’ a product that is not available nor why i’ve ‘won’ entries into draws that expired the week before.