RN
Rosalie N
1 reviews | Active since May 2019
27 May 2019, 10:03
Vodacom shake everyday disaster
I won a voucher for R150 off when buying for R500 or more at CNA with Vodacom shake everyday but when I went to buy an ink cartridge there I was told that my voucher doesn't work for those product. So what's the point of a voucher that I can't use. I'm very disappointed. What am I suppose to use the voucher for now???
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
27 May 2019, 14:57 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply27 May 2019, 14:57
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
27 May 2019, 15:02Dear Rosalie,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
There is no contact number attached to your posting. We have responded to your query via email.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
There is no contact number attached to your posting. We have responded to your query via email.
Regards,
Vodacom Consumer Website Team
Vodacom's reply27 May 2019, 15:02
Official
Dear Rosalie,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
There is no contact number attached to your posting. We have responded to your query via email.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
There is no contact number attached to your posting. We have responded to your query via email.
Regards,
Vodacom Consumer Website Team
Vodacom's replyOfficial
29 May 2019, 07:33Dear Rosalie,
As per discussion, query has now been resolved. Regards Consumer Website Team(SA)
As per discussion, query has now been resolved. Regards Consumer Website Team(SA)
Vodacom's reply29 May 2019, 07:33
Official
Dear Rosalie,
As per discussion, query has now been resolved. Regards Consumer Website Team(SA)
As per discussion, query has now been resolved. Regards Consumer Website Team(SA)